Your Cart is Empty
30 days money back guarante
Stay warm, elevated, and effortlessly stylish with the Husky suede cozy platform mule your must-have for chilly days and casual winter outings.
Crafted from smooth genuine suede leather, Husky features a water-resistant finish to keep you protected in light rain or snow. Inside, the silky faux fur lining wraps your feet in cozy softness, while the memory foam insole cushions every step. A sturdy 1.75-inch platform outsole adds just the right lift, giving you extra height without sacrificing comfort or stability.
Whether you're heading out or staying in, Husky combines function, fashion, and all-day comfort the ultimate winter-ready mule.
At Vallancia, we are committed to making your shopping experience safe, seamless, and transparent. Below you’ll find all the key information regarding how billing works on our store.
We currently accept the following secure payment options:
Your card will be charged in U.S. Dollars (USD) at the time your order is placed. Please note that your bank or provider may apply currency conversion or foreign transaction fees if you're using a non-U.S. card.
All payments are processed securely via industry-leading gateways like Stripe and PayPal. Vallancia does not store any credit card information on our servers.
Your billing details are encrypted and transmitted securely using SSL encryption, and our store is PCI-DSS compliant.
You may enter a different billing and shipping address at checkout. Please ensure that your billing address matches the one associated with your payment method to avoid delays or declines.
Once your payment is successfully processed:
You can also review your order details anytime via your Vallancia account (if you created one during checkout).
All prices are listed in U.S. dollars (USD) unless stated otherwise. Applicable U.S. sales tax (or other local tax) is calculated at checkout based on the shipping address.
If you believe you were incorrectly charged or see a billing issue on your account, please contact us immediately at:
The Real Corp Dxb LLC, 2201 Menaul Blvd NE Ste A, Albuquerque, NM 87107, USA.
We’ll investigate and resolve any billing issues as quickly as possible.
Last updated: 10 July 2025
At vallancia, we are committed to delivering your order quickly, reliably, and with full transparency. Below you’ll find details about how and when we ship your items.
Please Note: Some products are fulfilled by our U.S.-based logistics partners or third-party suppliers. All items are carefully selected and shipped from our verified fulfillment network to ensure quality and timely delivery.
We currently ship exclusively within the United States.
Orders placed from outside the U.S. will be automatically canceled and refunded.
All orders are processed within 1–2 business days (Monday to Friday) after your order is placed and payment is confirmed.
Note: Handling time is not included in shipping time.
Orders placed before 6:00 PM Pacific Time (PST) will be processed on the same business day.
Orders placed after 6:00 PM (PST) will be processed the next business day.
Once your order is processed, it will be shipped via a tracked shipping service.
The estimated delivery time is:
5–7 business days (Monday to Friday), (excluding weekends and holidays)
Note: Shipping time may vary slightly depending on your location and any unforeseen carrier delays.
We offer FREE standard shipping on all orders across the United States — no minimum purchase required.
You can also track your order through your Vallanciaaccount (if you created one during checkout).
While we strive to meet all delivery timelines, occasional delays may occur due to:
We appreciate your patience and understanding.
If your tracking shows “delivered” but you haven’t received the package:
Still no luck? Email us at support@vallancia.com — we’re here to help.
All prices are listed in U.S. dollars (USD) unless stated otherwise. Applicable U.S. sales tax (or other local tax) is calculated at checkout based on the shipping address.
The Real Corp Dxb LLC
2201 Menaul Blvd NE Ste A,
Albuquerque, NM 87107, USA
Email:support@vallancia.com
Phone Number: +1(575) 400-2002
Last updated: 10 July 2025
Our goal is for you to love every purchase from https://www.vallancia.com/. If something is not right, this policy explains how to request a return, exchange or refund.
| Topic | Key points (quick glance) |
|---|---|
| Return window | 14 calendar days from the date you receive the item* |
| Condition | Unused, in original packaging, all accessories included |
| Who pays return shipping | You (except for defective / wrong item) |
| Refund timing | Within 5 business days after we receive & inspect the return |
| Original shipping fee | Non-refundable unless we shipped an incorrect or faulty item |
| Exclusions | Final-sale items, gift cards, perishable or personalized goods |
* EEA/UK consumers keep the statutory 14-day “right of withdrawal.”
For U.S. & other regions we voluntarily match this 14-day window.
2. Our team will reply within 1 business day with an RMA number and the return address of our nearest warehouse.
3. Pack the item securely, include the RMA number on the outside of the parcel, and ship via a trackable service.
4. Email us the tracking number within 72 hours of dispatch.
Important: Returns sent without an RMA or after the 14-day window will be refused and returned to sender.
If you prefer an exchange (e.g., different size), note it in your email. We’ll ship the replacement after receiving and inspecting the original item. Exchanges are subject to stock availability.
| Stage | What happens |
|---|---|
| Inspection | We verify the item’s condition within 48 hours of arrival. |
| Approval | We email you to confirm acceptance or explain any adjustment. |
| Payment | • Card/Shop Pay/Apple Pay/Google Pay/PayPal: refund is issued to the original card via Stripe US. |
| Timeline | Funds appear 5 business days after we process the refund, depending on your bank / PayPal. |
When we receive your returned item, we’ll inspect it to make sure everything is okay.
The item is unused, not damaged by customers, and has all the parts —
Then you’ll get a full refund to your original payment method.
No restocking fee will be charged.
If the item is used, damaged, or missing any parts,
Then we may:
Deduct up to 30% of your refund as a restocking fee, or
Deny the refund completely.
We recommend carefully packing your return to make sure it arrives in good condition!
| Scenario | Who pays return shipping? | Refund of original shipping? |
|---|---|---|
| Changed mind / ordered wrong item | Customer | Not refunded |
| Wrong, defective, or damaged item sent by us | Vendor | Refunded in full |
We recommend purchasing insurance for high-value returns; we are not responsible for items lost in transit.
Risk of loss transfers to you on delivery confirmation. If a parcel is marked delivered but you cannot locate it, file a claim with the carrier and notify us; we will assist where possible but are not liable for carrier errors or porch theft.
Manufacturing-defect claims within the 12-month warranty period fall under Section 9 of our Terms & Conditions. Email support@vallancia.com with photos/video, serial number (if applicable) and proof of purchase.
Returns Department-
The Real Corp Dxb LLC
2201 Menaul Blvd NE Ste A,
Albuquerque, NM 87107, USA
support@vallancia.com
Please review this Refund & Returns Policy.
Most orders are processed within 1–2 business days, and delivery usually takes 5–7 business days, excluding weekends and holidays. You’ll receive a tracking number once your order ships.
Note: Handling time is not included in shipping time.
Once your order ships, we’ll send you a tracking link by email. You can also view your order history if you created a Vallancia account during checkout.
We accept: