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    Privacy Policy

    Last updated: 10 July 2025


    1. Who We Are

    This website (https://www.vallancia.com/) is owned and operated by The Real Corp Dxb LLC, a registered U.S. company. Our registered business address is:

    The Real Corp Dxb LLC

    2201 Menaul Blvd NE Ste A, Albuquerque, NM 87107, USA

    Email: support@vallancia.com


    2. What personal data do we collect?

    Category Examples Source
    Identifiers Name, postal address, email, phone Checkout forms / account sign-up
    Payment data Last 4 digits of card, transaction ID, PayPal account ID Passed directly to Stripe or PayPal (we never store full card numbers)
    Order data Products, price, delivery method, tracking number Checkout
    Device & usage data IP address, browser type, referring URL, pages viewed, cookie ID Cookies, pixels, log files
    Marketing preferences Newsletter opt-in status Checkbox at checkout / footer

    We do not knowingly collect data from children under 18 (see §10).


    3. Why and on what legal basis do we use your data?

    Purpose Legal basis (GDPR Art. 6)
    Process and deliver your order Contract (Art. 6 (1)(b))
    Take payment and prevent fraud Contract & legitimate interest (Art. 6 (1)(f))
    Customer service & returns Contract
    Email updates & marketing Consent (Art. 6 (1)(a)) — you can opt out anytime
    Compliance with tax & accounting laws Legal obligation (Art. 6 (1)(c))
    Analyse site traffic / improve UX Legitimate interest

    For California residents we rely on equivalent “business purpose” definitions under the CCPA.


    4. With whom do we share your data?

    Recipient Role Safeguard
    Stripe Payments US LLC Card processing PCI-DSS, SCCs
    PayPal Payments US LLC PayPal processing BCRs, SCCs
    Fulfilment warehouses & carriers Pick-pack-ship, last-mile delivery Contracts incl. confidentiality
    Email & SMS service providers Transactional & marketing comms Data-processing addenda
    Analytics providers (Google Analytics, Meta) Site statistics & ad attribution IP-anonymisation / privacy controls
    Government / tax authorities Where legally required Statutory compliance

    We never sell your personal information.


    5. International transfers

    Our main servers are in the United States; some partners are located in the EEA, UAE or other jurisdictions. For EU/UK visitors we rely on:

    • Standard Contractual Clauses (SCCs) with U.S. processors,

    • Adequacy decisions (where applicable), or

    • Your explicit consent for specific transfers.


    6. How long do we keep your data?

    Data set Retention period
    Orders & invoices 7 years (tax law)
    Support emails / chat logs 3 years after last interaction
    Marketing consent records Until you withdraw consent + 2 years
    Cookies 1 day – 24 months, depending on the cookie (see Cookie Table)

    We then delete or anonymise the data.


    7. Your rights

    Region Rights & how to exercise
    EU/EEA/UK Access, rectification, erasure, restriction, portability, objection, lodge complaint with supervisory authority.
    California (CCPA/CPRA) Right to know, delete, correct, opt-out of “sharing”, non-discrimination.
    Worldwide Unsubscribe from marketing; request account deletion.

    Send your request to support@vallancia.com. We will respond within 30 days (EU/UK) or 45 days (California).


    8. Cookies & similar technologies

    We use first-party cookies for essential cart and login functions and third-party cookies for analytics and advertising.
    On your first visit you will see a cookie banner where you can accept or decline non-essential cookies.


    9. Security

    We implement HTTPS/TLS encryption, role-based access controls, regular penetration testing, and encrypt data at rest on our servers. Payment information is processed on PCI-DSS Level 1 compliant systems (Stripe / PayPal).


    10. Children’s privacy

    Our Site is intended for users 18 years or older. If we learn that a minor has provided personal data, we will delete it promptly.


    11. Changes to this policy

    We may update this Privacy Policy from time to time. Material changes will be announced via email (if you have an account) or a notice on the Site at least 7 days before they take effect.


    12. Contact us

    Data Protection Contact
    The Real Corp Dxb LLC
    2201 Menaul Blvd NE Ste A,
    Albuquerque, NM 87107, USA
    Mail: support@vallancia.com

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